Terms of Service
These Terms of Service govern your use of Rylmart's WhatsApp-first ecommerce platform. By using our service, you agree to these terms and conditions.
Table of Contents
Acceptance of Terms
By accessing and using Rylmart, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our platform.
Binding Agreement
These terms constitute a legally binding agreement between you and Rylmart. Your use of the platform indicates your acceptance of these terms.
Platform Description
Rylmart is a WhatsApp-first ecommerce platform that connects customers, merchants, and affiliates through secure escrow-protected transactions.
For Customers
Shop securely with escrow protection, communicate via WhatsApp, track orders, and receive delivery confirmation.
For Merchants
List products, manage orders, receive payments through escrow, and grow your business.
For Affiliates
Earn commissions by referring customers and merchants, track performance, and receive payments.
User Accounts and Registration
Account Requirements
- • Provide accurate, complete, and current information
- • Maintain and update your account information
- • Keep your login credentials secure
- • Be responsible for all activities under your account
- • Notify us immediately of unauthorized access
Verification Process
Some users may be required to undergo identity verification to ensure platform security and compliance with regulations.
Eligibility Requirements
To use Rylmart, you must:
Be of Legal Age
At least 18 years old or the age of majority in your jurisdiction
Have Legal Capacity
Ability to enter into legally binding contracts
WhatsApp Access
Have a working WhatsApp phone number
Compliance
Not be prohibited by law or regulations
Escrow Services
Rylmart provides escrow services to secure transactions between buyers and sellers:
How Escrow Works
- 1. Customer pays for order - funds held in escrow
- 2. Merchant ships the product - tracking provided
- 3. Customer receives and confirms delivery
- 4. Funds released to merchant - minus platform fees
Escrow Protection
- • Full refund if product not delivered
- • Partial refund for quality issues
- • Dispute resolution support
- • Transaction insurance coverage
Prohibited Activities
You are strictly prohibited from:
Limitation of Liability
Platform Liability
Rylmart acts as an intermediary platform and is not responsible for:
- • Product quality or merchant performance
- • Delivery delays or shipping issues
- • Disputes between users
- • Third-party service failures
Maximum Liability
Our total liability shall not exceed the amount of fees paid by you in the preceding 12 months.
Contact Information
For questions about these Terms of Service, please contact us:
Business Hours:
Monday - Friday: 9AM - 6PM WAT
Saturday: 10AM - 4PM WAT
Sunday: Closed
These Terms of Service are effective as of 3/24/2026 and were last updated on this date.
By using Rylmart, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.